General Navigation
The CRM Tab
HubSpot is organized into Objects. Each Object is a place to store data about something.
Contacts are people, of course.
Companies can be Travel Agencies or Trip Suppliers.
Deals represent Bookings.
Tickets are used to track Evaluations and Customer Service
Departures hold information about a single Instance of a Trip, and are used to track the work of Operations.
Supplier Handoffs are created for every Company (Supplier) associated to a Departure for some Operations dashboards.
Trips hold information about the Trip that is mostly used to connect things together for workflows and reporting.
Lists are used to collect Contacts for Marketing campaigns, or Companies for an all Supplier update, or Deals that were cancelled in November.
Inbox is an important place where we communicate with our Customers, our Suppliers and our Partners. There will be lots of hands-on training if you're working in here.
Calls shows a history of customer calls with Notes, Outcomes and Recordings.
Tasks are important to our Sales and Customer Service work. Some are set automatically, but you can also set your own manual tasks.
Views
Each Object page can be arranged into Views to show you information that's important to you.
You can create your own Views using the 
button. But lots of Views have already been created and you can add them to your Views.
Click + Add view to the right of the tabs.
Then you can select Views to add.
Contacts
The People who do business with us.
Companies
Deals
Tickets
Feedback Submissions (Evaluations)
Supplier Handoffs
How to Use HubSpot for Operations
How to Manage Supplier Handoffs